Terms and Conditions

Welcome to Bioko.in. By accessing or using our website, you agree to comply with and be bound
by the following terms and conditions (the “Terms”). These Terms govern your access to and use
of the services, products, and content provided on or through Bioko.in. If you do not agree to
these Terms, please do not use our website.

1. Use of the Website

1.1 Eligibility
– By using this website, you represent and warrant that you are at least 18 years of age or have
obtained the necessary parental consent to use this site.
– You also represent and warrant that you have the legal capacity to enter into binding contracts
and agree to comply with these Terms.
1.2 Acceptable Use
– You agree to use the website only for lawful purposes and in a manner that does not infringe
upon the rights of others, restrict or inhibit anyone else’s use and enjoyment of the website, or
cause harm to any person or entity.
– You are prohibited from using the site to transmit or distribute any material that may be deemed
illegal, harmful, defamatory, obscene, harassing, or otherwise objectionable.
– Unauthorized use of this website, including but not limited to unauthorized access, hacking, or
introducing viruses or harmful code, may give rise to a claim for damages and/or constitute a
criminal offense under applicable laws.
1.3 Prohibited Activities
– Engaging in any automated use of the system, such as using scripts to send comments or
messages, or using any data mining, robots, or similar data gathering and extraction tools.
– Interfering with, disrupting, or creating an undue burden on the website or the networks or
services connected to the website.
– Attempting to impersonate another user or person or using the username of another user.

2. Product Information

2.1 Accuracy of Information
– We strive to ensure that all product descriptions, pricing, and availability information displayed
on our website are accurate and up-to-date. However, errors may occur, and we reserve the right
to correct any inaccuracies or omissions, and to update information at any time without prior
notice.
2.2 Product Variations
– While we endeavor to display our products as accurately as possible, the actual colors, designs,
and packaging of products may vary slightly from those shown on the website due to differences
in screen display settings or production changes.
2.3 Pricing
– All prices are listed in Indian Rupee and are subject to change without notice. The prices
displayed on our website are inclusive of applicable taxes unless otherwise stated.
2.4 Product Availability
– Availability of products is subject to change at any time without notice. We reserve the right to
limit the quantity of any product we supply and to discontinue any product at any time.

3. Orders and Payments

3.1 Order Acceptance
– By placing an order on Bioko.in, you are making an offer to purchase the selected products in
accordance with these Terms. All orders are subject to acceptance by us, and we reserve the right
to refuse or cancel any order for any reason, including but not limited to product unavailability,
errors in pricing or product descriptions, or issues with your payment method.
3.2 Payment Methods
– We accept a variety of payment methods including credit/debit cards, net banking, digital
wallets, and Cash on Delivery (COD). Payments via cards, net banking, and digital wallets must be
completed in full before orders are dispatched. COD allows you to pay at the time of delivery,
available for select locations and may include a service fee. By providing payment information or
selecting COD, you confirm your legal right to use the chosen payment method. We reserve the
right to verify payment details and may cancel or delay orders if payment issues arise.
3.3 Order Confirmation
– Upon successful placement of an order, you will receive an order confirmation email. This email
confirms that we have received your order and includes details of the products ordered, payment
amount, and expected delivery timeframe. This email does not signify our acceptance of your
order.
3.4 Order Cancellation
– We reserve the right to cancel or refuse any order for any reason. If we cancel an order after
payment has been made, we will issue a full refund to your original payment method.

4. Shipping and Delivery

4.1 Shipping Policy
– We aim to dispatch orders within the timeframes specified on our website. However, delivery
times may vary depending on your location and other external factors beyond our control. We do
not guarantee delivery dates and are not responsible for delays caused by shipping carriers or
other circumstances beyond our control.
4.2 Shipping Charges
– Shipping charges, if applicable, will be calculated and displayed at checkout based on the
delivery location and the total weight of the order.
4.3 Risk of Loss
– Risk of loss and title for products purchased from Bioko.in pass to you upon delivery of the
items. This means that we are not responsible for any loss, damage, or theft of products after they
have been delivered to the shipping address provided by you.
4.4 Delivery Address
– It is your responsibility to provide a correct and complete delivery address. We are not
responsible for any delays or losses resulting from incorrect or incomplete address information
provided by you.

5. Returns and Refunds

5.1 Return Policy
– Please refer to our Return Policy for details on returning products. We accept returns within a
specified period after delivery if the product meets our return criteria.
5.2 Refund Policy
– Please refer to our Refund Policy for details on obtaining refunds. Refunds are processed after
we have received and inspected the returned product.
5.3 Non-Returnable Items
– Certain items, such as perishable goods, personalized products, or items marked as nonreturnable,
cannot be returned unless they arrive damaged or defective.

6. Limitation of Liability

6.1Disclaimer of Warranties
– Bioko.in provides its website and products on an “as is” and “as available” basis. We make no
representations or warranties of any kind, express or implied, regarding the operation of the
website or the accuracy of the information, content, materials, or products offered. You expressly
agree that your use of the website is at your sole risk. While we strive to offer quality products,
specific warranties for certain products are provided and clearly displayed on the product detail
and description pages. These warranties vary in duration depending on the product, and it is your
responsibility to review the warranty information prior to making a purchase.
6.2 Limitation of Damages
– To the maximum extent permitted by law, Bioko.in and its affiliates, officers, directors,
employees, and agents shall not be liable for any direct, indirect, incidental, special, or
consequential damages arising from the use of, or the inability to use, the website or products
purchased from the website, including but not limited to, damages for loss of profits, goodwill,
data, or other intangible losses.
6.3 Indemnification
– You agree to indemnify and hold harmless Bioko.in and its affiliates, officers, directors,
employees, and agents from any claims, liabilities, damages, expenses, and costs (including
reasonable attorneys’ fees) arising out of or related to your use of the website, your violation of
these Terms, or your infringement of any intellectual property or other right of any person or entity.

7. Governing Law

7.1 Jurisdiction
– These Terms and any disputes related to them shall be governed by and construed in
accordance with the laws of Kerala jurisdiction, without regard to its conflict of law principles.
7.2 Dispute Resolution
– Any dispute arising out of or relating to these Terms shall be resolved through good faith
negotiations. If such negotiations fail, the dispute shall be submitted to the exclusive jurisdiction
of the courts located in Kerala jurisdiction.

8. Changes to Terms

8.1Modification of Terms
– We reserve the right to update, modify, or replace these Terms at any time without prior notice.
Your continued use of the website after any such changes constitutes your acceptance of the new
Terms.
8.2 Notification of Changes
– It is your responsibility to review these Terms periodically for any updates or changes. The most
current version of the Terms will be available on our website, with the effective date listed at the
top.

9. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:
-Email: biokoplus@gmail.com
-Website: www.bioko.in