Privacy Policy

At Bioko.in, we are committed to protecting your privacy and ensuring that your personal
information is handled in a safe and responsible manner. This Privacy Policy outlines how we
collect, use, disclose, and safeguard your personal information when you visit our website or
make a purchase.

1. Information We Collect

1.1 Personal Information
-Account Information: When you create an account on Bioko.in, we may collect your name, email
address, phone number, and shipping address.
-Order Information: When you place an order, we may collect payment details such as credit/debit
card numbers, billing address, and transaction details.
-Contact Information: If you contact us for customer support or inquiries, we may collect your
name, email address, phone number, and any other information you voluntarily provide.
-Communication Preferences: We may collect your preferences for receiving marketing
communications, newsletters, and promotional offers.
1.2 Non-Personal Information
-Technical Data: We may collect non-personal information such as your IP address, browser type,
operating system, device information, and browsing behavior when you visit our website.
-Usage Data: We may collect information about how you use our website, such as the pages you
visit, the time spent on each page, and the links you click.
-Location Data: We may collect approximate location data based on your IP address to provide
location-based services or content.
1.3 Cookies and Tracking Technologies
-Cookies: Our website uses cookies, which are small text files stored on your device, to recognize
your preferences and gather data about website traffic and user interactions.
-Web Beacons: We may use web beacons (also known as pixel tags) to track the effectiveness of
our marketing campaigns and improve our website’s performance.
-Third-Party Analytics: We may use third-party analytics tools (e.g., Google Analytics) to collect
and analyze non-personal information about your use of our website.

2. How We Use Your Information

2.1 Order Processing and Fulfillment
– We use your personal information to process and fulfill your orders, including shipping, handling
returns, and providing customer support.
– We may also use your payment information to process transactions and prevent fraud.
2.2 Communication
– We use your contact information to communicate with you about your orders, account status,
and any inquiries or requests you may have.
– With your consent, we may send you marketing communications, newsletters, and promotional
offers. You can opt-out of receiving such communications at any time by following the
unsubscribe instructions in the email or contacting us directly.
2.3 Website Improvement and Personalization
– We use non-personal information to analyze website usage patterns, improve our website’s
functionality, and enhance the user experience.
– We may also use cookies and tracking technologies to personalize your browsing experience,
such as remembering your preferences and displaying relevant content.
2.4 Legal Compliance
– We may use your personal information to comply with legal obligations, such as responding to
legal requests, enforcing our terms and conditions, and protecting our rights and property.

3. Sharing of Information

3.1 Service Providers
– We may share your personal information with third-party service providers who assist us in
operating our website, processing payments, fulfilling orders, and providing customer support.
These service providers are required to keep your information confidential and use it only for the
purposes for which it was provided.
3.2 Legal Requirements
– We may disclose your personal information if required to do so by law or in response to valid
requests by public authorities (e.g., a court or government agency).
3.3 Business Transfers
– In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal
information may be transferred to the acquiring entity as part of the transaction.
3.4 Third-Party Links
– Our website may contain links to third-party websites or services that are not operated by us.
We are not responsible for the privacy practices or content of such third-party websites. We
encourage you to review the privacy policies of any third-party sites you visit.

4. Cookies and Tracking Technologies

4.1 Use of Cookies
– Cookies help us enhance your browsing experience by recognizing your preferences and
enabling certain features on our website, such as personalized recommendations and secure
login sessions.
– We use both session cookies (which expire when you close your browser) and persistent
cookies (which remain on your device until deleted) for various purposes, including improving
website functionality and tracking user behavior.
4.2 Managing Cookies
– Most web browsers automatically accept cookies, but you can usually modify your browser
settings to decline cookies or alert you when a cookie is being sent. However, if you disable
cookies, some features of our website may not function properly.
4.3 Third-Party Tracking Technologies
– We may also use third-party tracking technologies, such as Google Analytics, to collect
information about your interactions with our website and to measure the effectiveness of our
advertising campaigns. These third-party services may use cookies and other tracking
technologies to provide their services and track your activity across different websites.

5. Data Security

5.1 Security Measures
– We implement a variety of security measures to protect your personal information from
unauthorized access, use, or disclosure. These measures include encryption, secure socket layer
(SSL) technology, and regular security audits.
– We limit access to your personal information to employees and service providers who need to
know the information to perform their duties.
5.2 Data Transmission
– While we strive to protect your personal information, no method of data transmission over the
internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute
security of your information, and you acknowledge and agree that you transmit your personal
information at your own risk.
5.3 Data Retention
– We retain your personal information for as long as necessary to fulfill the purposes outlined in
this Privacy Policy, or as required by law. When your information is no longer needed, we will
securely delete or anonymize it.

6. Your Rights

6.1 Access and Correction
– You have the right to access the personal information we hold about you and to request that we
correct or update any inaccuracies. You can do this by logging into your account on our website
or by contacting us directly.
6.2 Data Deletion
– You have the right to request that we delete your personal information, subject to certain
exceptions (e.g., if we are required to retain the information for legal or contractual reasons). To
request deletion, please contact us at biokoplus@gmail.com.
6.3 Opt-Out of Marketing Communications
– You can opt-out of receiving marketing communications from us at any time by following the
unsubscribe instructions in the email or contacting us directly. Please note that even if you opt-out
of marketing communications, we may still send you non-promotional emails related to your
account or orders.
6.4 Data Portability
– You have the right to request a copy of your personal information in a structured, commonly
used, and machine-readable format. To exercise this right, please contact us at
biokoplus@gmail.com.
6.5 Complaints
– If you believe that we have violated your privacy rights, you have the right to lodge a complaint
with the relevant data protection authority in your jurisdiction.

7. Changes to This Policy

7.1 Policy Updates
– We may update this Privacy Policy from time to time to reflect changes in our practices, legal
requirements, or other factors. Any changes will be posted on this page with an updated effective
date. We encourage you to review this Privacy Policy periodically to stay informed about how we
are protecting your information.
7.2 Continued Use
– Your continued use of our website after any changes to this Privacy Policy constitutes your
acceptance of the revised policy.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal
information, please contact us at:
-Email: biokoplus@gmail.com
-Website: www.bioko.in